Membership help.
February 09, 2010 1:15:46 AM UTC Post #1

I had to make another account due to this problem. I signed up for the full membership and the site or something won't let me log into it. I check my email and I got a receipt, but then I check my bank account and there was no change. This was yesterday afternoon when this began. Someone please help me out here, I don't want my thirty dollars going to nothing.

From the Heavens

February 10, 2010 4:06:14 AM UTC Post #1

=BurnedGlacial said:I had to make another account due to this problem. I signed up for the full membership and the site or something won't let me log into it. I check my email and I got a receipt, but then I check my bank account and there was no change. This was yesterday afternoon when this began. Someone please help me out here, I don't want my thirty dollars going to nothing.


Hey there BurnedGlacial,

Seems like a tech error to me, perhaps if there has been no bank account change you might not have been charged?
Could be an error with the credit card you used and their payment processing, but I will make sure to look into this for you and do my best to sort it out with the rest of the moderation team.

from your friendly mod down under,
Rowan



Hunt you down without mercy
Hunt you down all nightmare long....

www.trivium.org
February 10, 2010 5:29:04 AM UTC Post #2

Team has been notified and the issue shall be dealt with.

TO BATTLE!!

Chris


UPDATE: BurnedGlacial check your inbox!

www.twitter.com/ashesarise
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